You can learn more from our asked questions
A Virtual Assistant is an actual human being and a professional who is located remotely. Virtual Assistants often possess impressive track records spanning significant time on a job or assignment. We selects the best of the best when it comes down to hiring Virtual Assistant talent.
A Virtual Assistant (VA) is someone who provides support services to other businesses from a remote location using the telephone and internet for communications. They work from a remote location, often a home office, using technological tools to perform their job duties and to stay in touch with clients, supervisors, and other team members. Virtual Assistants provide assistance in prospecting, calling, marketing, administrative, and customer service functions to their clients. By taking on recurring tasks and administrative work, they free up time for small business owners, entrepreneurs, and managers.
No, our appeal to Virtual Assistants is the flexibility that comes from working from home. Avoiding a time-consuming commute, time spent on the physical aspect of leaving their house, and arriving at a workplace allows our Virtual Assistants to be on standby.
Yes. WE provides our clients a free-of-charge, time tracker. The software also takes automated screenshots of Virtual Assistants' monitors on an interval basis. Our Virtual Assistants also fall into teams under a Team Manager. Every Team Manager oversees daily operations of their staff and ensures work efficiency and consistency while receiving daily reports of Virtual Assistant sign in and sign out times.
Yes. Our Virtual Assistants work on a schedule you select for them.
Usually an in-house employee commands a salary and requires an overhead cost of an office infrastructure that includes rent of a commercial space, furnished and operational office (cubicle, computer, Internet, printer, etc.), office security, and so much more. Whereas hiring a Virtual Assistant eliminates the overhead costs. In addition, since we’re a U.S.-based company we have a US tax ID. Services rendered through VirtuDesk usually fall into a business expense category and can be written off with Form 1099. More information is available during our onboarding process.
For most of our packages we offer dedicated Virtual Assistants for our clients. We select 3-5 candidates for onboarding clients that meet their requirements. Then, clients get to interview each candidate and select the one that's the best fit for them and their company. You can learn more about this on our Pricing page.
Although there is no universal time frame to answer this question, we recommend a 90-day period to see the successful metrics. In many cases the Virtual Assistants commence demonstrating their value a lot earlier than this. It isn’t uncommon for a Virtual Assistant to make an impact in the first month or even two weeks by alleviating pressure of administrative tasks or creating net-new and exciting marketing content to attract more business inquiries and qualify new clients.
They don’t. Our clients pay us a flat weekly rate, and we pay our Virtual Assistants ourselves, as well as handle all insurance, benefits, and PTO.
This depends on where they’re getting the Virtual Assistant from. Companies prefer our VA’s because they go through in-depth reviews before we hire them for assignments. We’re only as good as our weakest employees, so we take pride in providing the kind of professionals that companies deserve and expect.
Because when a small business is trying to grow, it needs very careful attention to detail. That’s hard to do when managers/leaders are distracted by piling up busywork. A Virtual Assistant can come in and get their hands dirty, freeing up local staff to focus on their own customers and higher-level tasks.
Our Virtual Assistants undergo a rigorous screening, interviewing, and assessment process. Only the highest-caliber personnel are selected to begin our intensive training program which further ensures the Virtual Assistant has a deep understanding of your industry and processes, especially in the area of work where they will be placed.